TERMS & CONDITIONS
TERMS & CONDITIONS
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and PrismScale Private Limited ("PrismScale," "Company," "we," "our," or "us") governing your use of our website and services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1.1 Scope of Services: PrismScale provides digital transformation services including Design HQ (Brand identity, UI/UX, Motion), Marketing HQ (Strategy, SEO, Paid Ads), and Tech HQ (Web, Mobile, E-commerce).
1.2 Service Agreements: Specific services are governed by individual project agreements (SOW).
1.3 Changes to Services: We reserve the right to modify, suspend, or discontinue any aspect of our services.
2.1 Information and Materials: Provide accurate information, supply materials, and respond to feedback within agreed timeframes.
2.2 Cooperation: Delays caused by non-cooperation may result in extended timelines, extra fees, or termination.
2.3 Third-Party Services: You are responsible for necessary licences, rights, and compliance with third-party platforms.
3.1 The platform: IQvent AI (iqventai.com) is an event registration and check-in platform operated by PrismScale Private Limited. Event organisers use it to publish registration pages, issue QR entry passes, and check attendees in.
3.2 Attendees: When you register for an event on IQvent AI, you agree to provide accurate details and to the terms of the event set by its organiser. Your pass is personal to you, is digitally signed, and may be refused at the venue if it has been copied, altered, transferred without the organiser's permission, or revoked.
3.3 Messages: If you opt in, we send you transactional messages about your registration on WhatsApp, SMS or email, as described in our Privacy Policy. You can opt out of WhatsApp messages at any time by replying STOP.
3.4 Organisers: Organisers must have a lawful basis, and where required the attendee's consent, for any attendee data they upload or collect, and must not use the platform to send unsolicited or promotional messages. We may suspend events or accounts that breach these terms or the policies of our messaging providers, including WhatsApp's Business and Commerce Policies.
4.1 Pricing: Service fees are structured by fixed, hourly, retainers, or milestone payments.
4.2 Payment Terms: Invoices are due in 30 days. Late payments may incur interest and risk suspension of work.
4.3 Additional Costs: Budgets, platforms, domain costs, or third-party scopes aren't included unless stated. Taxes are your responsibility.
5.1 Client-Provided Materials: You retain ownership of all materials you provide. We receive a non-exclusive licence.
5.2 Deliverables: Upon full payment, you receive ownership of final approved deliverables. We retain methodologies, proprietary systems, and portfolio rights.
5.3 Third-Party Components: You are responsible for complying with open-source/licensed elements.
6.1 Use of AI: We may use AI tools to create or assist with design, animation, video, copy and code deliverables. Every deliverable is reviewed by our team before it is delivered.
6.2 Labelling: If a deliverable contains AI-generated content, we will tell you, and we will label it where the law requires. Please do not remove these labels.
6.3 Your materials and use: You are responsible for having the rights to any material you give us and for how you publish the final work.
Both parties agree to protect confidential information disclosed during the engagement. These obligations survive for 3 years following project completion unless specified otherwise.
We warrant that services will be performed with reasonable skill and care. However, except as expressly provided, services are provided ("AS IS") without warranties of any kind regarding specific marketing results, search rankings, or uninterrupted technical operation.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: Our total liability shall not exceed the total fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, punitive, or consequential damages.
10.1 Client: You agree to indemnify PrismScale from claims arising from unauthorised use of deliverables or infringing third-party rights.
10.2 Company: We will indemnify you against claims that our original work product infringes third-party IP rights.
Either party may terminate with 30 days' notice. Immediate termination for cause applies for material breaches. The client pays for all work completed.
When using our website, you agree not to violate laws, transmit harmful codes, or collect user info. We reserve the right to moderate user-generated content.
These Terms are governed by the laws of India. The parties will first try to resolve any dispute through good-faith negotiation. Disputes not resolved within 30 days will be referred to arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator, seated in Bengaluru, Karnataka, in English. Subject to this, the courts of Bengaluru, Karnataka have exclusive jurisdiction.
These Terms, together with any signed project agreement, are the entire agreement between us and replace any prior understandings. We may amend these Terms by posting an updated version on this page. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is found unenforceable, the rest remain in effect. PrismScale acts as an independent contractor.
For questions about these Terms and Conditions:
PrismScale Private Limited
Visvesvaraya Technological University, 2, #56, The Mahendras, MUDA Layout, Hanchya Sathagally, Mysuru, Karnataka 570019, India
GSTIN: 29AAMCP9500H1Z2
Email: legal@prismscale.com
Phone: +91 88673 67766
BY USING OUR WEBSITE OR ENGAGING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.